Forum Discussion
seanbachiller03
Dec 04, 2025Copper Contributor
Issue with AVD User Profile – FSLogix Not Recreating
Hi all, We have a user who has repeatedly reported that their settings and favorites are not loading in AVD. To troubleshoot, we deleted the user’s FSLogix profile from our storage account to allow ...
rogerval
Dec 05, 2025MCT
When an FSLogix profile doesn’t recreate after deletion, it usually means the session host cannot create or mount the VHD(X) file. This is normally caused by identity or permission issues rather than FSLogix itself.
The log message indicates that the session host cannot find or create the profile container and that some account restriction is preventing the sign-in operation.
Common causes include:
- Missing NTFS permissions on the profile share. Even if the user has Storage File Data SMB Share Elevated Contributor, FSLogix still requires explicit NTFS permissions. The user must have Full Control at the NTFS level, and the FSLogix service accounts and SYSTEM also need Full Control.
- Kerberos or hybrid identity issues. In hybrid AVD, if the session host is unable to obtain a valid Kerberos ticket for the user, the share cannot be accessed and the VHD cannot be created. Clock skew, sync delays, expired passwords or join issues can trigger this.
- Leftover folders from the old profile. Sometimes a folder with the username or username.sid remains in the share. FSLogix will refuse to create a new VHD if it detects remnants that do not match the expected naming pattern.
- Profile configuration mismatch. If settings changed between Profile and ODFC containers or the naming pattern was modified, FSLogix may be looking for a container that no longer matches the configuration.
Recommended checks:
- Validate NTFS permissions directly on the file share. RBAC alone is not enough for FSLogix.
- Clear Kerberos cache on the host with “klist purge” and check hybrid identity health.
- Remove or rename any leftover folders in the profile path.
- Enable FSLogix verbose logging to see exactly where creation fails.
These steps usually identify why the profile does not recreate after deletion.