Forum Discussion
How to Troubleshoot AVD Client Connection
Apologies if I wasn't very clear. My goal is to just install a Windows application on a virtual desktop that can be shared by the nonprofit via remote desktop to the desktop directly or as a application within the application group.
So far I have gone through the Getting Started Wizard within Azure Virtual Desktop. This ran successfully and created the host pool, application group, workspace, and a single VM within the host pool. I am just at a point where I want to RDP into the host. I have subscribed to the workspace and tried to connect within the Remote Desktop Windows client and the web client. In either case (using my credentials or the test ones created during the wizard) I get this error:
Not sure where to look to see why it fails to login. Thank you for your help.
- I didn't think MSTSC worked with Azure Remote Desktop so am using MSRDC to connect. It is pooled and AAD joined.
- More clear now.
BTW please check this document https://docs.microsoft.com/en-us/azure/virtual-desktop/deploy-azure-ad-joined-vm and pay attention that: the user must have rbac to access virtual machine and if you try to access from a device that is not AAD joined put this targetisaadjoined:i:1 as custom rdp propreties. Let me know if now works- Thank you. I had added this property to the host pool previously. I didn't have RBAC on the VM so I added it (and restarted the host just in case) for both accounts. Still no go on my personal laptop (non-AAD joined) or another laptop that is AAD-joined. Is there any way I enable logging during the connection attempt to see what is going on? I have seen mention of RDP logging, but I don't know how to enable it.