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AndrewPhebus's avatar
AndrewPhebus
Brass Contributor
Nov 14, 2019

How do you troubleshoot SxS Stack on Windows 7 Desktops?

We have a custom Windows 7 image and the agents that install the SxS stack are installing it successfully but it never registers in qwinsta.  Get-RdsSessionHost shows SxSStackListenerNotReady.

 

I have followed the instructions multiple times for installing the agents and removed/reinstalled the SxSStack component. There is a reference to an enableSxS PowerShell script in the troubleshooting documentation but that is not available any longer, does anyone have a copy of that old script?

 

SessionHostName : WVD-W7-P1-1
TenantGroupName : Default Tenant Group
HostPoolName : W7-P1
AllowNewSession : True
Sessions : 1
LastHeartBeat : 11/14/2019 18:36:58
AgentVersion : 1.0.1486.900
AssignedUser :
OsVersion : 6.1.7601
SxSStackVersion : rdp-sxs190905003
Status : SxSStackListenerNotReady
UpdateState : Succeeded
LastUpdateTime : 11/14/2019 18:26:52
UpdateErrorMessage :

 

C:\Windows\system32>qwinsta
SESSIONNAME USERNAME ID STATE TYPE DEVICE
services 0 Disc
console 1 Conn
>rdp-tcp#0 XXXXX  2 Active rdpwd
rdp-tcp 65536 Listen

  • TexasZ07's avatar
    TexasZ07
    Copper Contributor
    Nov 22, 2019

    AndrewPhebus  I had this same issue and it ended up being that I hadn't enabled RDP 8.0 per the Win7 WVD instructions...

    • AndrewPhebus's avatar
      AndrewPhebus
      Brass Contributor
      Nov 22, 2019

      TexasZ07 

      Thank you for the input!  I have it set in local GPO as the article describes on the VM to enable it.  Do you know if it is a registry key I can check?  Also was your VM Win 7 Pro or Enterprise? 

      • TexasZ07's avatar
        TexasZ07
        Copper Contributor
        Nov 23, 2019

        AndrewPhebus Mine is Enterprise, I was under the understanding that only Ent was supported. Not sure about the registry keys. Enabling RDP8 fixed it on one but now I have another that I can't get to enable. I have a case open with MS.

  • alhenriq_ms's avatar
    alhenriq_ms
    Icon for Microsoft rankMicrosoft
    Nov 22, 2019

    Hi AndrewPhebus ,

     

    The old document for enabling SxS no longer applies for how the stack in installed today.  If this is still an issue for you can send me this information;The contents of these regkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RDInfraAgent\SxsStack

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs191031003

     

    thanks,

    -al

     

    • TexasZ07's avatar
      TexasZ07
      Copper Contributor
      Nov 23, 2019

      alhenriq_ms Here's mine if you're interested:

       

      SxSStack:

       

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RDInfraAgent\SxsStack]
      "PreviousVersion"=""
      "CurrentVersion"="rdp-sxs190927002"
      "rdp-sxs190927002"="C:\\Program Files\\Microsoft RDInfra\\SxSStack-1.0.1909.27002.msi"
      "StackHealthStatus"=dword:00000003

       

       

      rdp-sxs:

       

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs190927002]
      "ListenerStatus"="Active"
      "AudioEnumeratorDll"="rdpendp.dll"
      "Callback"=dword:00000000
      "CallbackNumber"=""
      "CdClass"=dword:00000000
      "CdDLL"=""
      "CdFlag"=dword:00000000
      "CdName"=""
      "CfgDll"="RDPCFGEX.DLL"
      "ColorDepth"=dword:00000005
      "Comment"=""
      "Domain"=""
      "DrawGdiplusSupportLevel"=dword:00000001
      "fAllowSecProtocolNegotiation"=dword:00000001
      "fAutoClientDrives"=dword:00000001
      "fAutoClientLpts"=dword:00000001
      "fDisableAudioCapture"=dword:00000000
      "fDisableCam"=dword:00000000
      "fDisableCcm"=dword:00000000
      "fDisableCdm"=dword:00000000
      "fDisableClip"=dword:00000000
      "fDisableCpm"=dword:00000000
      "fDisableEncryption"=dword:00000001
      "fDisableExe"=dword:00000000
      "fDisableLPT"=dword:00000000
      "fEnableWinStation"=dword:00000001
      "fForceClientLptDef"=dword:00000001
      "fHomeDirectoryMapRoot"=dword:00000000
      "fInheritAutoClient"=dword:00000001
      "fInheritAutoLogon"=dword:00000001
      "fInheritCallback"=dword:00000000
      "fInheritCallbackNumber"=dword:00000001
      "fInheritColorDepth"=dword:00000000
      "fInheritInitialProgram"=dword:00000001
      "fInheritMaxDisconnectionTime"=dword:00000001
      "fInheritMaxIdleTime"=dword:00000001
      "fInheritMaxSessionTime"=dword:00000001
      "fInheritReconnectSame"=dword:00000001
      "fInheritResetBroken"=dword:00000001
      "fInheritSecurity"=dword:00000000
      "fInheritShadow"=dword:00000001
      "fLogonDisabled"=dword:00000000
      "fPromptForPassword"=dword:00000000
      "fReconnectSame"=dword:00000000
      "fResetBroken"=dword:00000000
      "fReverseConnectMode"=dword:00000001
      "fUseDefaultGina"=dword:00000000
      "InitialProgram"=""
      "InputBufferLength"=dword:00000800
      "InteractiveDelay"=dword:00000032
      "KeepAliveTimeout"=dword:00000000
      "KeyboardLayout"=dword:00000000
      "LanAdapter"=dword:00000000
      "MaxConnectionTime"=dword:00000000
      "MaxDisconnectionTime"=dword:00000000
      "MaxIdleTime"=dword:00000000
      "MaxInstanceCount"=dword:ffffffff
      "MinEncryptionLevel"=dword:00000002
      "NWLogonServer"=""
      "OutBufCount"=dword:00000006
      "OutBufDelay"=dword:00000064
      "OutBufLength"=dword:00000212
      "Password"=""
      "PdClass"=dword:00000002
      "PdDLL"="tdtcp"
      "PdFlag"=dword:0000004e
      "PdName"="tcp"
      "PortNumber"=dword:00000d3e
      "SecurityLayer"=dword:00000002
      "SelectNetworkDetect"=dword:00000001
      "SelectTransport"=dword:00000002
      "Shadow"=dword:00000001
      "UserAuthentication"=dword:00000001
      "Username"=""
      "WdFlag"=dword:00000036
      "WdName"="Microsoft RDP 8.0"
      "WdPrefix"="SXS190927002"
      "WebSocketListenerPort"=dword:00000d3b
      "WebSocketTlsListenerPort"=dword:00000d40
      "WFProfilePath"=""
      "WorkDirectory"=""
      "SxSStackType"=dword:00000003
      "ReverseConnectionPipeName"="RDPRECCONNamedPipeServer_rdp-sxs190927002"
      "TerminalClassGUID"="{24656d38-a446-45d2-a0b9-7599bedb0044}"
      "LoadableProtocol_Object"="{24656d38-a446-45d2-a0b9-7599bedb006f}"

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs190927002\TSMMRemotingAllowedApps]
      "ehshell.exe"=dword:00000002

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs190927002\VideoRemotingWindowNames]
      "AGFullScreenWinClass"="*"
      "EVRVideoHandler"="*"
      "MacromediaFlashPlayerActiveX"="*"
      "MicrosoftSilverlight"="*"
      "ShockwaveFlashFullScreen"="*"

       

    • AndrewPhebus's avatar
      AndrewPhebus
      Brass Contributor
      Nov 23, 2019

      alhenriq_ms 

      Here are the reg exports requested, any help is greatly appreciated.

       

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RDInfraAgent\SxsStack]
      "PreviousVersion"=""
      "CurrentVersion"="rdp-sxs190927002"
      "rdp-sxs190927002"="C:\\Program Files\\Microsoft RDInfra\\SxSStack-1.0.1909.27002.msi"
      "StackHealthStatus"=dword:00000003

       

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs190927002]
      "ListenerStatus"="Active"
      "AudioEnumeratorDll"="rdpendp.dll"
      "Callback"=dword:00000000
      "CallbackNumber"=""
      "CdClass"=dword:00000000
      "CdDLL"=""
      "CdFlag"=dword:00000000
      "CdName"=""
      "CfgDll"="RDPCFGEX.DLL"
      "ColorDepth"=dword:00000005
      "Comment"=""
      "Domain"=""
      "DrawGdiplusSupportLevel"=dword:00000001
      "fAllowSecProtocolNegotiation"=dword:00000001
      "fAutoClientDrives"=dword:00000001
      "fAutoClientLpts"=dword:00000001
      "fDisableAudioCapture"=dword:00000000
      "fDisableCam"=dword:00000000
      "fDisableCcm"=dword:00000000
      "fDisableCdm"=dword:00000000
      "fDisableClip"=dword:00000000
      "fDisableCpm"=dword:00000000
      "fDisableEncryption"=dword:00000001
      "fDisableExe"=dword:00000000
      "fDisableLPT"=dword:00000000
      "fEnableWinStation"=dword:00000001
      "fForceClientLptDef"=dword:00000001
      "fHomeDirectoryMapRoot"=dword:00000000
      "fInheritAutoClient"=dword:00000001
      "fInheritAutoLogon"=dword:00000001
      "fInheritCallback"=dword:00000000
      "fInheritCallbackNumber"=dword:00000001
      "fInheritColorDepth"=dword:00000000
      "fInheritInitialProgram"=dword:00000001
      "fInheritMaxDisconnectionTime"=dword:00000001
      "fInheritMaxIdleTime"=dword:00000001
      "fInheritMaxSessionTime"=dword:00000001
      "fInheritReconnectSame"=dword:00000001
      "fInheritResetBroken"=dword:00000001
      "fInheritSecurity"=dword:00000000
      "fInheritShadow"=dword:00000001
      "fLogonDisabled"=dword:00000000
      "fPromptForPassword"=dword:00000000
      "fReconnectSame"=dword:00000000
      "fResetBroken"=dword:00000000
      "fReverseConnectMode"=dword:00000001
      "fUseDefaultGina"=dword:00000000
      "InitialProgram"=""
      "InputBufferLength"=dword:00000800
      "InteractiveDelay"=dword:00000032
      "KeepAliveTimeout"=dword:00000000
      "KeyboardLayout"=dword:00000000
      "LanAdapter"=dword:00000000
      "MaxConnectionTime"=dword:00000000
      "MaxDisconnectionTime"=dword:00000000
      "MaxIdleTime"=dword:00000000
      "MaxInstanceCount"=dword:ffffffff
      "MinEncryptionLevel"=dword:00000002
      "NWLogonServer"=""
      "OutBufCount"=dword:00000006
      "OutBufDelay"=dword:00000064
      "OutBufLength"=dword:00000212
      "Password"=""
      "PdClass"=dword:00000002
      "PdDLL"="tdtcp"
      "PdFlag"=dword:0000004e
      "PdName"="tcp"
      "PortNumber"=dword:00000d3e
      "SecurityLayer"=dword:00000002
      "SelectNetworkDetect"=dword:00000001
      "SelectTransport"=dword:00000002
      "Shadow"=dword:00000001
      "UserAuthentication"=dword:00000001
      "Username"=""
      "WdFlag"=dword:00000036
      "WdName"="Microsoft RDP 8.0"
      "WdPrefix"="SXS190927002"
      "WebSocketListenerPort"=dword:00000d3b
      "WebSocketTlsListenerPort"=dword:00000d40
      "WFProfilePath"=""
      "WorkDirectory"=""
      "SxSStackType"=dword:00000003
      "ReverseConnectionPipeName"="RDPRECCONNamedPipeServer_rdp-sxs190927002"
      "TerminalClassGUID"="{24656d38-a446-45d2-a0b9-7599bedb0044}"
      "LoadableProtocol_Object"="{24656d38-a446-45d2-a0b9-7599bedb006f}"

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs190927002\TSMMRemotingAllowedApps]
      "ehshell.exe"=dword:00000002

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs190927002\VideoRemotingWindowNames]
      "AGFullScreenWinClass"="*"
      "EVRVideoHandler"="*"
      "MacromediaFlashPlayerActiveX"="*"
      "MicrosoftSilverlight"="*"
      "ShockwaveFlashFullScreen"="*"

       

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor
    Apr 09, 2020
    Cause: There was a typo made when the credentials were entered in the Azure Resource Manager template interface fixes.

    Fix: Take one of the following actions to resolve.

    Manually add the VMs to a domain.
    Redeploy the template once credentials have been confirmed. See Create a host pool with PowerShell.
    Join VMs to a domain using a template with Joins an existing Windows VM to AD Domain.
    • AndrewPhebus's avatar
      AndrewPhebus
      Brass Contributor
      Apr 09, 2020

      Lewis-HThanks, but that wasnt my issue, my issue was solved by upgrading to Enterprise Win 7.  I never had an issue with domain join.

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