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Martin Lamb's avatar
Martin Lamb
Copper Contributor
Nov 25, 2020

GPU Session Host Graphical Glitching

Hi, 

 

Some users are experiencing pink screen/corruption/glitching in sessions on our GPU host pools (NV6_Promo). see screen shot. any ideas on troubleshooting this issue?

 

 

  • evasse's avatar
    evasse
    Dec 10, 2020

    Martin Lamb : Looks like this issue needs additional debugging. Can you open a support ticket for Windows Virtual Desktop. Support will work with you to get a .264 dump and work with the product group. You can link this post in the support ticket.

  • evasse's avatar
    evasse
    Icon for Microsoft rankMicrosoft
    Dec 10, 2020

    Martin Lamb : Looks like this issue needs additional debugging. Can you open a support ticket for Windows Virtual Desktop. Support will work with you to get a .264 dump and work with the product group. You can link this post in the support ticket.

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