Forum Discussion
Getting error 0x9735 when trying to connect using AAD account. Local Account works
I'm getting error 0x9735 when trying to connect using AAD account. Local Account works fine.
I have check with dsregcmd /status that both the client and the VM are joined to AAD
+----------------------------------------------------------------------+
AzureAdJoined : YES
EnterpriseJoined : NO
DomainJoined : NO
Device Name : xxxxxxx
+----------------------------------------------------------------------+
I can successfully connect directly to the VM after giving it a public IP by using the old fashion "Remote Desktop Connection" app (the blue one).
But I can't connect directly to the VM using the "Remote Desktop" app (the red one).
Any idea?
8 Replies
- Make sure you are using the correct RDP manager
It needs to be 1.2.3667.0 which IS NOT DOWNLOADED from the storePlease excuse the thread necromancy but this saved the day for me too - the "modern" red store RDP client wouldn't talk to an AzureAD machine, but the legacy one worked.
If you uninstalled it, you can reinstall the legacy rdp client from here: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/uninstall-remote-desktop-connection
To use an AzureAD/EntraID login to RDP onto an AzureAD/Entra joined machine, you need to go into 'more options' and tick the 'use web credential to sign in...' tick box on the Advanced tab. More info, see this page:
https://learn.microsoft.com/en-us/windows/client-management/client-tools/connect-to-remote-aadj-pc#connect-with-microsoft-entra-authentication
As of August 2024 the store Remote Desktop app wouldn't let me use AzureAD 'web' credentials but the legacy mstsc app did
ChrisLoundMicrosoft
this resolved it for me. Thanks!
- Have you added targetisaadjoined:i:1 to the custom rdp properties of the host pool?
Yes, targetisaadjoined:i:1 is added to the RDP properties of the host pool
- I found the following blogpost from Anoop. He talks about the same error message.
Are you connected from a device that is either
Windows device should be Azure AD Joined.
Windows device should be Hybrid Azure AD joined.
check out he's post here:
https://www.anoopcnair.com/avd-azure-ad-joined-vm-login-issue-error-0x9735/
