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Justin Coffey's avatar
Justin Coffey
Brass Contributor
Mar 02, 2020

FSLogix Profile Not Attaching

 

About 10-20% of our WVD users are receiving this error. We have multiple (identical) session hosts and we're using Azure Files for user profiles. Unsure how to troubleshoot/resolve it.

 

Any guidance?

 

  • Dolf's avatar
    Dolf
    Copper Contributor

    Justin Coffey, If you select Advanced View in the top right of FSlogix Profile Status app. 

    Could you provide more info about the logged-in user account?

     

    I've had the issue that the RDS Host had a local profile with the same name, after purging the account's local folder + in regedit removed the UserProfile of the user, i've gotten the Profile Status: Active in FSLogix tray.

     

    Remove local account
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.

     

    This was also the fix for case the error : Unknown status: 4294967295

     

    Kind regards,

     

    Dolf 

     

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