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JanO's avatar
JanO
Copper Contributor
Sep 10, 2025

fslogix printing does not work after changing profile from UPM to fslogix

I use Manuel Winkel's script <www.deyda.net> to convert UPM profiles to FSLogix profiles. Which users then encounter the problem that they can no longer print? Deleting printers from the registry and restarting the printer queue does not help. If I then create a new profile for the employees, they can print. Equipment: Windows 2019, Citrix 7 2203 CU6, FSLogix 3.25.626.21064

3 Replies

  • Would suggest below:

     

    1. Clean Printer Registry Keys More Thoroughly

    Remove-Item -Path "HKCU:\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts" -Recurse -Force
    Remove-Item -Path "HKCU:\Printers" -Recurse -Force


    Run this as the affected user before FSLogix mounts the profile.

    2. Reset Print Spooler Dependencies

    Stop-Service spooler
    Remove-Item -Path "C:\Windows\System32\spool\PRINTERS\*" -Force
    Start-Service spooler



    3. Use FSLogix Profile Exclusions

    [Registry]
    ExcludeRegistry=HKCU\Printers
    ExcludeRegistry=HKCU\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts


    4. Test with a Clean VHD(X)
    If all else fails, create a fresh FSLogix profile and compare registry snapshots with the converted one. 

    • JanO's avatar
      JanO
      Copper Contributor

      I found an error: when I go to the user's profile and set admin rights, printing works again. After that, it works forever. Does anyone have a solution for this? Which rights are not compatible?

    • JanO's avatar
      JanO
      Copper Contributor

      Thank you very much for your help. Unfortunately, it didn't work. I don't see any difference between the old and new profiles. Just to note, printing via Microsoft Print to PDF doesn't work either. It generates a corrupted PDF with 0 bytes.

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