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sandrocpereira's avatar
sandrocpereira
Icon for Microsoft rankMicrosoft
Jan 08, 2024

File Explorer is slow when traversing files synced with OneDrive

Hello team,    I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
Wise_1's avatar
Wise_1
Copper Contributor
Sep 19, 2024
We opened a SEV A Case today with the OneDrive Team. If we make any progress on the case I'll let you know.
Wise_1's avatar
Wise_1
Copper Contributor
Sep 20, 2024

What version of OneDrive is everyone using that is having this issue? We used 24.156.0804.0002 version and issues were resolved. OneDrive Product Group has an ICM to investigate and correct the issue.
Have you tried Deferred Ring 24.132.0701.0002 or 24.070.0407.0003 or Production Ring 24.161.0811.0001 ?
https://support.microsoft.com/en-us/office/onedrive-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0?ui=en-us&rs=en-us&ad=us#OSVersion=Windows

Uninstall OneDrive
Add Host File Entry to block updates from oneclient.sfx.ms
Install OneDrive version 24.156.0804.0002 OneDriveSetup.exe /allusers
Verify version is still 24.156.0804.0002

  • Faz3r247's avatar
    Faz3r247
    Copper Contributor
    Sep 27, 2024

    Sorry Wise_1, followed the steps, uninstalled the latest version, updated the host file entry and then installed the older version. Same issue persisted 😞

  • JosephM335's avatar
    JosephM335
    Copper Contributor
    Sep 26, 2024
    Disregard. I was able to find the link when scrubbing the page
  • JosephM335's avatar
    JosephM335
    Copper Contributor
    Sep 26, 2024

    Wise_1 where did you get the installer for that? The earliest I see listed on the MS site is 24.161.0811.0001

  • Wise_1's avatar
    Wise_1
    Copper Contributor
    Sep 26, 2024
    We were able to resolve the issue temporarily by using 24.156.0804.0002. This is rolled out to all our Multi-Session VMs and we are blocking the update to the latest. There's an issue with the newer versions.
  • JosephM335's avatar
    JosephM335
    Copper Contributor
    Sep 26, 2024
    W11 AVD Multisession here with FSLogix. OneDrive version 24.171.0825.0002. We're facing the same issue everyone here is describing. Has anyone had success resolving?
  • Wise_1's avatar
    Wise_1
    Copper Contributor
    Sep 22, 2024

    Sebastian2290 

    I'm assuming the release notes just haven't been updated. Use the deferred or one of the older versions, but block up the automatic updates.

     

    Set 127.0.0.1 oneclient.sfx.ms in the host file on a couple of computers to block and test it out. You could also try setting the ring to 0 for deferred, but we had mixed results with OneDrive getting upgraded.

    Enabling this policy sets the following registry key:

    [HKLM\SOFTWARE\Policies\Microsoft\OneDrive]"GPOSetUpdateRing"=dword:0000000X

    Set the value 4 for Insider, 5 for Production, or 0 for Deferred. When you configure this setting to 5 for Production, or 0 for Deferred

     

     

     

  • Sebastian2290's avatar
    Sebastian2290
    Copper Contributor
    Sep 22, 2024

    Wise_1 I have

    OneDrive-Version: Build 24.171.0825.0002 (64-Bit)

     

    I don't really understand how that is higher than the latest version on the page you provided. I just installed whatever I found through a web search, assuming it would download the right version anyway...

     

    I'm not on AVD (many people report this issue on local systems as well), so I can't block updates or something. I'm on a corporate machine.