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StevenSolomon
Copper Contributor
Jun 12, 2020

Error Loading Extension and Definition in Azure Windows Virtual Desktop Deployment

I recently created a new Windows Azure trial account and have a problem deploying Windows Virtual Desktop. Each time I try to create a new host pool it will prompt me with the ErrorLoadingExtensionAndDefinition reason code. 

 

I have contacted Azure technical support and they suggested that I post this on the forum for assistance as this error has also impacted multiple customers. 

 

Here's the full error summary. Hope someone can help me find a workaround so that I can deploy Windows Virtual Desktop.

 

{ "shellProps": { "sessionId": "56c957f1339a4fd6af1852baf5372040", "extName": "Microsoft_Azure_WVD", "contentName": "HostpoolBlade" }, "error": { "message": "Error displaying your content", "summaryItems": [ { "label": "Error reason", "value": "ErrorLoadingExtensionAndDefinition" } ], "details": "message: Cannot read property 'id' of undefined\r\nstack: ###_RPC_Exception_###\nTypeError: Cannot read property 'id' of undefined\n at s.n (https://afd.hosting.portal.azure.net/wvd/Content/Dynamic/1SU8pbC3yA_O.js:2:577)\n at new s (https://afd.hosting.portal.azure.net/wvd/Content/Dynamic/_HZUxDO8R410.js:9:813)\n at y (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:3477)\n at https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:3651\n at t._dispatch (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:5396)\n at t._get (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:3216)\n at t.get (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:1856)\n at new t (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:68:5620)\n at https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:84:2425\n at o (https://portal.azure.com/Content/Dynamic/P8kXagqyUZue.js:4:72)\r\nFrom RPC: fx -> Microsoft_Azure_WVD (MsPortalFx.Internal.Constants.RpcMethods.tryEarlyGetViewModel)\r\n(Callstack capturing is not enabled. Use ?trace=diagnostics to enable it.)\r\n", "code": null }}