Forum Discussion
Nstellar
Oct 18, 2023Copper Contributor
Error cached credentials - Microsoft Office on AVD
Hello community, I've been encountering some challenges with Microsoft Office applications on Azure Virtual Desktop. It seems to be related to licensing. I explain the issue: When the user opens the...
MathieuVandenHautte
Oct 19, 2023Steel Contributor
Hi hellman1323,
Can you please try this action plan with 1 user?
- Step 1: close all Microsoft 365 Desktop Apps
- Step 2: logoff from the Windows userprofile
- Step 3: rename Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
"C:\Users\<user>\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy" to
"C:\Users\<user>\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy.old"
- Step 4: logon to the Windows userprofile
- Step 5: sign in back to the Microsoft 365 apps
- NstellarOct 26, 2023Copper ContributorThank you!
This need to be done in the virtual desktop or on the local Windows session ?