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Nicholas Semenkovich's avatar
Nicholas Semenkovich
Copper Contributor
Mar 26, 2019

Does MFA Work? & Oops, we couldn't connect to "Session Desktop"

I can't seem to connect to a WVD host after following the tutorial.    With my account (MFA enforced), access via the web prompts for a password again, then gives the error: Oops, we couldn't conne...
Christian_Montoya's avatar
Christian_Montoya
Icon for Microsoft rankMicrosoft
Mar 29, 2019

Nicholas Semenkovich : Can you run the same query and save the object to a variable, then look at the errors by expanding the Errors property?

 

Also, some quick steps to troubleshoot...does the user exist both in Azure AD and your Windows Server AD?

  • Nicholas Semenkovich's avatar
    Nicholas Semenkovich
    Copper Contributor
    Apr 02, 2019

    Closing the loop here --

     

    We were using Azure AD online only (with Azure AD joined desktops) & just added Azure AD Domain Services for WVD.

     

    Apparently enabling Azure AD Domain Services doesn't sync passwords to the Cloud DC on login -- you have to change user passwords for hashes to sync to the DC (which is what caused this error).

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