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Lionel_B4's avatar
Lionel_B4
Copper Contributor
Aug 25, 2019

Different connection clients to Windows Virtual Desktop

In the official documention, it says that : [ Spoiler ]   From end user point of view, we find that MSTSC is so much faster than both Remote Desktop and the web client, so if possible we would lik...
evasse's avatar
evasse
Former Employee
Aug 27, 2019

Lionel_B4 : Hi Lionel! Can you elaborate what you mean with much faster? For features you are missing you can suggest them here. Please add a little bit of context which problem that one solves on your side: https://aka.ms/wvdfbk 

Lionel_B4's avatar
Lionel_B4
Copper Contributor
Aug 27, 2019
Faster meaning the feedback of every action we do on Windows 10.

Typical example is typing in a Notepad. Using MSTSC the feedback is instantaneous, while using the web client or Remote Desktop, the delay between pressing a key and the character appearing on the screen is a few hundred milliseconds. Presumably because it uses HTML5 to emulate RDP.
  • David Brophy's avatar
    David Brophy
    Brass Contributor
    Aug 28, 2019

    Lionel_B4 Out of interest which datacenter is your VM located in? During testing I found that the connection is very laggy as you describe to my VMs in the EU as the gateway connection is going from the EU to the US and back to the EU

    • Lionel_B4's avatar
      Lionel_B4
      Copper Contributor
      Aug 28, 2019

      I'm connecting from Malaysia to VMs in Singapore. Pretty small distance compared to EU-US but the web client and Remote Desktop client is still so laggy it makes it pretty impossible to use in a call center.

      I just want to know for Azure WVD, if we can use MSTSC (RDP) a.k.a. Remote Desktop Connection, until the performance issue is improved in the other 2 clients?? or hopefully the upcoming Linux client is better.

      • evasse's avatar
        evasse
        Former Employee
        Aug 29, 2019

        Lionel_B4 : The latency might be expected from your region. You could deploy your VMs in the US to reduce the round trip. Note: Doesn't matter which client you use the protocol is as performant as in on-premises scenarios. Watch out for further news or announcements in this forum.

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