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gunesh's avatar
gunesh
Copper Contributor
Apr 26, 2024

Different AVD Gateway Region

I have one query our all AVD servers are in Central India Location and all users are working office in same location but still you can see in above snapshot gateway is showing different different so any idea about that 

 

 

 
    • gunesh's avatar
      gunesh
      Copper Contributor
      We had configured RDP Shortpath and NAT Gateway
  • AlexShxW1's avatar
    AlexShxW1
    Copper Contributor
    Decision on which gateway is based on latency/performance during the initial connection so if there is something effecting latency such as internal network or packet loss a user may connect to a sub-optimal gateway. Ideally though, if there arn't any restrictions, you can use UDP shortpath for best virtual desktop experience and gateway performance should not matter.
    • TomHickling's avatar
      TomHickling
      Icon for Microsoft rankMicrosoft
      The service is actually designed to always get the best gateway. It is based upon latency and existing user load evalutated at the connection time. You're right there maybe some networking issues etc, that mean that a connection is directed to a g/w that is geographically further away than another one you expect, but you are being connected to that one because at that point in time it was the most optimal
      • gunesh's avatar
        gunesh
        Copper Contributor

        TomHickling thanks I'm still unsure whether configuring RDP Shortpath will involve the gateway or not ?

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