Forum Discussion
Created a WVD Pool using custom VM, but can't login to it when accessing the pool
Hi ramitadros ,
You could check what is going wrong using the Get-RdsDiagnosticActivities cmdlet:
https://docs.microsoft.com/en-us/azure/virtual-desktop/diagnostics-role-service
Filter out the Connection attempt, get the Detailed logging (using the -Detailed parameter) and expand the Errors property
- ramitadrosSep 20, 2019Copper Contributor
michawets this is what i get
ErrorSource : RDBroker
ErrorOperation : LookupSessionHostPool
ErrorCode : -2146233088
ErrorCodeSymbolic : ConnectionFailedNoHealthyRdshAvailable
ErrorMessage : Could not find any SessionHost available in specified pool = ≤poolE≥, due to either: sessions are not allowed, no healthy host (RDAgent did not report health information), session limit reached
on all SessionHosts in the pool or the pool is empty. Run Get-RdsHostPool and Get-RdsSessionHost cmdlets to get more information.
ErrorInternal : False
ReportedBy : RDGateway
Time : 9/20/2019 9:11:36 AM
So I ran Get-RdsSessionHost:
SessionHostName : vdiE-0.xxxxx.onmicrosoft.com
TenantName :xxxxx.onmicrosoft.com
TenantGroupName : Default Tenant Group
HostPoolName : poolE
AllowNewSession : True
Sessions : 0
LastHeartBeat : 9/19/2019 5:50:04 PM
AgentVersion : 1.0.1345.5400
AssignedUser :
OsVersion : 10.0.18362
SxSStackVersion : rdp-sxs190816002
Status : SxSStackListenerNotReady
UpdateState : Succeeded
LastUpdateTime : 9/19/2019 4:11:19 PM
UpdateErrorMessage :
Can it be that I didn't install the RD agent before i create the image. But I did install it after while trying to resolve this issue?
- michawetsSep 21, 2019Iron ContributorHi ramitadros,
Can you check if the Windows Virtual Desktop Agent and Windows Virtual Desktop Agent Boot Loader are correctly installed?
https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-vm-configuration#windows-virtual-desktop-agent-and-windows-virtual-desktop-boot-loader-are-not-installed
If not, follow these steps to install or reinstall both agents on your VM:
https://docs.microsoft.com/en-gb/azure/virtual-desktop/create-host-pools-powershell#register-the-virtual-machines-to-the-windows-virtual-desktop-preview-host-pool
After that, your sessionhost should end up as available in the Get-RdsSessionHost cmdlet.
Hope this helps
Kind regards- ramitadrosOct 07, 2019Copper Contributor
I'm re-installed agent and bootloader, but still getting a
Status : SxSStackListenerNotReady
when running Get-RdsSessionHost. Do I need to isntall any additional agents?