Consistent Thin Client Disconnection from WVD Pool

stefanpeters2020 thanks again for your feedback.

I tried getting around using a NAT by assigning the static PIP directly to the NIC of one of the WVD session hosts. Unfortunately, I'm still seeing no improvement in the disconnects.

At this point, I'm convinced the issue is not with Microsoft but with our the stability of our user's Internet connections. Though I do think that the WVD service does a really poor job dealing with a connection that is not 100% stable. For example, when I was testing last night after making the change to no longer using the NAT, I was connected to the WVD host and then tried downloading a large file on my local network. In the 10 minutes that the file was downloading, I was disconnected from the WVD host over 40 times and the service was unusable.

This also lines up with what we are seeing with it seeming to be happening to random users from day to day while other users have no issues at all. All of our users are working from home and so they all have different network setups that are not controlled by the business. We are not using a proxy server so I do not know what the "PROXY_ERR_INVALIDCA" error means and I am unable to find anything about it from Microsoft.

I will likely put in a ticket with Microsoft about the issue but I'm not sure anything will come of it. Thanks again for all of your help.