Consistent Thin Client Disconnection from WVD Pool

Hello we have been experiencing some random but consistent disconnects from our WVD Pool. We have roughly 10 users and have been getting different event viewer logs for when they disconnect. We have ...

WVD_Connection_Logs.xlsx50 KB

evasse
Dec 20, 2019
Sbarnet: Thank you for sharing the logs. Unfortunately there isn't enough information to debug the disconnects. I recommend to open a support case and provide activity IDs for the connections you see issues with.

VanellySha

Copper Contributor

Sep 03, 2020

Marco Brouwer We are also facing same issue, even some of the active sessions got terminated all of suddenly. Not able to access further. Same West Europe.

evasse

Bronze Contributor

Sep 03, 2020

VanellySha : Please review review diagnostics for the failed connection and match with troubleshooting guidance in our documentation: https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-set-up-overview

If you can't resolve the issue recommend to raise a support ticket.

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Consistent Thin Client Disconnection from WVD Pool

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