Forum Discussion
Consistent Thin Client Disconnection from WVD Pool
Sbarnet Hi, we are also experiencing these issues for two weeks now (50 user environment).
- Happens from multiple locations (so independent of network or ISP).
- Happens on both Windows 10 and HTML5 clients.
- Seems to happen completely random.
- Problem so far not related to a particular WVD host in the pool.
- Some days no problems at all, the next day it could me 80+ disconnects on one day.
- It seems to be related to a session. When user A gets is in the morning, chances are high he will get it multiple time a day, until he completely logs off and on again, so a completely new sessions is build up.
Already have a Microsoft case running for this, but so far no solution, or not even a cause. I suspect Azure's WVD gateway, but can't prove this yet.
Does anyone else experience this in the West Europe region?
Greets, Marco
Marco Brouwer We are also facing same issue, even some of the active sessions got terminated all of suddenly. Not able to access further. Same West Europe.
VanellySha : Please review review diagnostics for the failed connection and match with troubleshooting guidance in our documentation: https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-set-up-overview
If you can't resolve the issue recommend to raise a support ticket.
Since a couple of hours poor performance and high latency reported by several customers.
