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Sbarnet's avatar
Sbarnet
Copper Contributor
Dec 12, 2019
Solved

Consistent Thin Client Disconnection from WVD Pool

Hello we have been experiencing some random but consistent disconnects from our WVD Pool. We have roughly 10 users and have been getting different event viewer logs for when they disconnect. We have ...
  • evasse's avatar
    evasse
    Dec 20, 2019

    Sbarnet: Thank you for sharing the logs. Unfortunately there isn't enough information to debug the disconnects. I recommend to open a support case and provide activity IDs for the connections you see issues with. 

XxArkayxX's avatar
XxArkayxX
Brass Contributor
May 18, 2020

oiab_nl 

 

We also had customers reporting issues this monring. Seems to have normalised and didn't have any latency/disconnects since I ran psping -t rdweb.wvd.microsoft.com:443 about an hour ago.

 

 

ritchnet's avatar
ritchnet
Copper Contributor
May 19, 2020
My client was having issues as well with disconnects. Raised a ticket with Microsoft but haven't made any progress with it so far. It would be great to have a WVD chat where users can report disconnects in real time to see if other admins are seeing a similar issue. Azure Status board is pretty rubbish in terms of reporting potential issues.
  • XxArkayxX's avatar
    XxArkayxX
    Brass Contributor
    May 19, 2020

    ritchnet 

     

    Or even more ideal, some sort of external monitoring tool that runs a continuous ping: psping -t rdweb.wvd.microsoft.com:443

    Then form a performance/packet loss graph to indicate failures.

     

    Ofcourse we can all set this up individually (testing is dependant on the local connection as well) but I guess it could be useful to have a simple public website for such purposes. 

     

    Same goes for O365 Exchange online. Performance has been below par since Corona but there's no external monitoring for performance that I'm aware of. Individual and local test and monitoring software exists, but no public one that I'm aware of.