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Sbarnet's avatar
Sbarnet
Copper Contributor
Dec 12, 2019
Solved

Consistent Thin Client Disconnection from WVD Pool

Hello we have been experiencing some random but consistent disconnects from our WVD Pool. We have roughly 10 users and have been getting different event viewer logs for when they disconnect. We have ...
  • evasse's avatar
    evasse
    Dec 20, 2019

    Sbarnet: Thank you for sharing the logs. Unfortunately there isn't enough information to debug the disconnects. I recommend to open a support case and provide activity IDs for the connections you see issues with. 

Marco Brouwer's avatar
Marco Brouwer
Brass Contributor
Mar 11, 2020

knowlite 

 

That seems to be a pattern :). These are our results.

No problems today and yesterday.

Was 26th of February also a "bad day" for you?

 
knowlite's avatar
knowlite
Iron Contributor
Mar 11, 2020
If i use the following query:
Get-RdsDiagnosticActivities -TenantName TenantName -ActivityId ActivityId -Detailed | select-object * -ExpandProperty Errors

I get the following errors:
ErrorSource : RDGateway
ErrorOperation : GatewayConnectionActive
ErrorCode : -2146233088
ErrorCodeSymbolic : ConnectionFailedServerDisconnect
ErrorMessage : One or more errors occurred. (StartServerConnectionAsync)
ErrorInternal : False
ReportedBy : RDGateway

ErrorSource : RDStack
ErrorOperation : ConnectionEstablished
ErrorCode : 14
ErrorCodeSymbolic : UnexpectedNetworkDisconnect
ErrorMessage : Unexpected network disconnect
ErrorInternal : False
ReportedBy : RDStack

ErrorSource : Client
ErrorOperation : ClientGatewayNetworkConnection
ErrorCode : 50331694
ErrorCodeSymbolic : PROXY_ERR_NETWORKDOWN
ErrorMessage : AutoReconnect due to Network Error
ErrorInternal : False
ReportedBy : Client

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