ConnectionFailedNoHealthyRdshAvailable

Question

I get this below error for additional users, in hostpool where we have personal VDI with multisession enabled.&nbsp;ErrorSource&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : RDBrokerErrorOperation&nbsp;&nbsp;&nbsp; : LookupSessionHostPoolErrorCode&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : -2146233088ErrorCodeSymbolic : ConnectionFailedNoHealthyRdshAvailableErrorMessage&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Could not find any SessionHost available in specified pool = ≤hostpool≥, due to either: sessions are not allowed, no healthy host (RDAgent did not report health&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; information), session limit reached on all SessionHosts in the pool or the pool is empty. Run Get-RdsHostPool and Get-RdsSessionHost cmdlets to get more information.ErrorInternal&nbsp;&nbsp;&nbsp;&nbsp; : FalseReportedBy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : RDBrokerTime&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6/3/2019 3:23:52 PM&nbsp;&nbsp;&nbsp;HostPool info:&nbsp;TenantName&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : WVDTenant**TenantGroupName&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Default Tenant GroupHostPoolName&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : WVD**FriendlyName&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : WVD**Description&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Created through ARM templatePersistent&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : FalseDiskPath&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :EnableUserProfileDisk :ExcludeFolderPath&nbsp;&nbsp;&nbsp;&nbsp; :ExcludeFilePath&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :IncludeFilePath&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :IncludeFolderPath&nbsp;&nbsp;&nbsp;&nbsp; :CustomRdpProperty&nbsp;&nbsp;&nbsp;&nbsp; :MaxSessionLimit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 999999LoadBalancerType&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : BreadthFirstValidationEnv&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : FalseRing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :

christian_montoya · Answer

Jasmer&nbsp;: Can you confirm a bit more what you mean by "personal VDI with multi-session enabled"?
&nbsp;
Krister Persson&nbsp;: From your info on the other post, it looks like the issue is&nbsp;Persistent is set to true. We're trying to cleanup documentation, but this equates to "Personal desktops" and the "Persistent" translates to "Persistent assignment". We've gotten a lot of feedback and are looking to change, but it is how it is right now. If you create a new host pool and&nbsp;not&nbsp;declare Personal/Persistent, then you should be able to get multiple users logged on.

christian_montoya · Answer

Jasmer&nbsp;: Have you run
Get-RdsSessionHost -TenantName &lt;tenantname&gt; -HostPoolName &lt;hostpoolname&gt;
to see that session hosts are registered to the host pool?

krister persson · Answer

I have the exakt same error with ADDITIONAL USERS.

The first user I addes throug marketplace provisioning is working fine.

Additional user´s doesn´t work.

Yes, I have addes the user to the appgroup
Get-RdsAppGroupUser -TenantName aluspec -HostPoolName aluspec-hp -AppGroupName "Desktop Application Group"
All users that I have addes shows up, but only the first one is working.

Here is som additional info:

Get-RdsSessionHost -TenantName aluspec -HostPoolName aluspec-hp

gives the following

SessionHostName : ALU-AZ-RDS-0.aluspec.local
TenantName : aluspec
TenantGroupName : Default Tenant Group
HostPoolName : aluspec-hp
AllowNewSession : True
Sessions : 2
LastHeartBeat : 2019-09-06 11:57:59
AgentVersion : 1.0.1109.1000
AssignedUser : xxx@xxxxxxx.com
Status : Available
StatusTimestamp :

I cannot find the issue.

P.s. I have also posted in this thread.

https://techcommunity.microsoft.com/t5/Windows-Virtual-Desktop/We-couldn-t-connect-to-the-gateway-because-of-an-error-If-this/m-p/826445/highlight/false#M1345

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ConnectionFailedNoHealthyRdshAvailable

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