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olejoc89's avatar
olejoc89
Copper Contributor
Sep 25, 2019
Solved

Connection Failed User Not Authorized

I have set up a WVD hostpool with a Windows Server AD using Azure ad Connect. There is a problem with one user getting an error when trying to start the Remote Desktop, it works fine logging in to rd...
  • michawets's avatar
    michawets
    Sep 25, 2019

    Hi olejoc89 ,

     

    Could you remove the entitlement of the user to the RemoteDesktop, add the user back to the RemoteDesktop and test again?

     

    Do you get the same error?

     

michawets's avatar
michawets
Iron Contributor
Sep 25, 2019

Hi olejoc89 ,

 

Could you remove the entitlement of the user to the RemoteDesktop, add the user back to the RemoteDesktop and test again?

 

Do you get the same error?

 

olejoc89's avatar
olejoc89
Copper Contributor
Oct 08, 2019

Thanks for your reply michawets 

Sorry for the late feedback, the affected user was out of the office for some time.

It now works for the user, I removed the user from the Desktop group and added him again using PowerShell and that seems to solve this problem.

Thanks!

 

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