Forum Discussion
tommy_barnes
May 13, 2020Brass Contributor
Can not connect to WVD RDS session host unavailable
I created a new WVD for a customer this morning using the newly updated image.
using get-rdssessionhost
status says unavailable I can see the session desktop in the html5 browser but it does not connect. No errors on the join process
- Smith_JBrass Contributor
Take one of the following actions to resolve.
Manually add the VMs to a domain.
Redeploy the template once credentials have been confirmed. See Create a host pool with PowerShell.
Join VMs to a domain using a template with Joins an existing Windows VM to AD Domain.
- tommy_barnesBrass ContributorI got it fixed i appreciate all the replies
- no-vaCopper Contributor
Hi Tommy,
What did you do to fix it? Do you have a link or something you could share?
Thanks,
Mike
- Roop_Kiran_Chevuri
Microsoft
Unavailable is reported for cases where service is unable to reach the VM to establish the connections. This can happen when either the VM is shutdown or if there are issues with domain, network or agent. Can you ensure VM is booted up and get us output of following two commands:
Get-RdsSessionHost -TenantName <TenantName> -HostPoolName <HostPool> -Name <hostname>
$h = Get-RdsSessionHost -TenantName <TenantName> -HostPoolName <HostPool> -Name <hostname>
ConvertFrom-Json $h.SessionHostHealthCheckResult - tommy_barnesBrass Contributor
- wapereiraCopper ContributorGuys,
Follow the step by step to resolve this situation:
https://docs.microsoft.com/pt-br/azure/virtual-desktop/troubleshoot-vm-configuration