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tommy_barnes's avatar
tommy_barnes
Brass Contributor
May 13, 2020

Can not connect to WVD RDS session host unavailable

I created a new WVD for a customer this morning using the newly updated image.

 

using get-rdssessionhost

 

status says unavailable I can see the session desktop in the html5 browser but it does not connect. No errors on the join process 

  • Smith_J's avatar
    Smith_J
    Brass Contributor

    Take one of the following actions to resolve.

    Manually add the VMs to a domain.

    Redeploy the template once credentials have been confirmed. See Create a host pool with PowerShell.

    Join VMs to a domain using a template with Joins an existing Windows VM to AD Domain.

      • no-va's avatar
        no-va
        Copper Contributor

        tommy_barnes 

         

        Hi Tommy,

         

        What did you do to fix it?  Do you have a link or something you could share?

        Thanks,

        Mike

  • Unavailable is reported for cases where service is unable to reach the VM to establish the connections. This can happen when either the VM is shutdown or if there are issues with domain, network or agent. Can you ensure VM is booted up and get us output of following two commands:

     

    Get-RdsSessionHost -TenantName <TenantName> -HostPoolName <HostPool> -Name <hostname>

     

    $h = Get-RdsSessionHost -TenantName <TenantName> -HostPoolName <HostPool> -Name <hostname>
    ConvertFrom-Json $h.SessionHostHealthCheckResult  

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