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ddasilva's avatar
ddasilva
Brass Contributor
May 19, 2020
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CAA20004 - AADSTS65005 - The app needs access to a service

Hello, I've recently deployed WVD Spring 2020 and my users report the following error with the WVD client "AADSTS65005 - The app needs access to a service.  https://mrs-prod.ame.gbl/mrs-RDInfra-p...
  • ddasilva's avatar
    May 19, 2020

    Hello,

     

    I realized that I did not provide consent for the WVD server and client app.  I believe the Spring 2020 documentation is missing references to provide consent.  Perhaps MS could update their r documentation to mitigate the issue with other clients? 

     

    I fixed the issue by following the steps below (pulled from the Fall 2019 documentation):

     

    1. Open a browser and begin the admin consent flow to the Windows Virtual Desktop server app.  https://login.microsoftonline.com/common/adminconsent?client_id=5a0aa725-4958-4b0c-80a9-34562e23f3b7&redirect_uri=https%3A%2F%2Frdweb.wvd.microsoft.com%2FRDWeb%2FConsentCallback
    2. Sign in to the Windows Virtual Desktop consent page with a global administrator account.
    3. Click Accept
    4. Wait a minute for Azure AD to record consent
    5. Open a browser and begin the admin consent flow to the Windows Virtual Desktop client app. https://login.microsoftonline.com/common/adminconsent?client_id=fa4345a4-a730-4230-84a8-7d9651b86739&redirect_uri=https%3A%2F%2Frdweb.wvd.microsoft.com%2FRDWeb%2FConsentCallback
    6. Sign in to the Windows Virtual Desktop consent page as global administrator, as you did in step 2
    7. Select Accept

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