Forum Discussion

Chandrasekhar_Reddy's avatar
Chandrasekhar_Reddy
Copper Contributor
Mar 15, 2021

Azure WVD - Upgrade Failed at Session Hosts

Hi Team, 

 

I am seeing a weird issue with Azure WVD deployment. I have used windows 10 1809 , 2004, 1909 aswell to create the host pool. As the Session Hosts status shows "upgrade failed". 

I took the RDP of the session hosts and noticed that "Remote Desktop Services SxS Network Stack" is not installed and on the event viewer, I see below events. 

Please Note: I am using the Windows 10 Enterprise Edition 1809 Version for the Session Hosts. 

 

Can someone please help on this why i am seeing this issue as i have gone through multiple articles and i am exhausted with all the troubleshooting steps but the issue still persisting. 

Log Name: Application
Source: WVD-Agent
Date: 3/15/2021 7:18:15 AM
Event ID: 3277
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: IT-WVD-0.Test.com
Description:
UpdateAgentSxSStackAsync - DownloadMSIException Microsoft.RDInfra.RDAgent.Service.DownloadMSIException: Side-by-Side Stack MSI failed to download: Unable to connect to the remote server
at Microsoft.RDInfra.RDAgent.Service.DownloaderHelper.DownloadMSI(String downloadLocation, String msiFileName, String errorMessagePreamble, IAgentUpdateState agentUpdateState, ILogger logger) in E:\agent\_work\2\s\src\RDAgent\src\Service\AgentUpdateClasses\AgentUpdateCommon.cs:line 192
at Microsoft.RDInfra.RDAgent.Service.SxsStackMsiDownloader.DownloadSxsStackMSI(String downloadLocation) in E:\agent\_work\2\s\src\RDAgent\src\Service\AgentUpdateClasses\SxsStackMsiDownloader.cs:line 70
at Microsoft.RDInfra.RDAgent.Service.RDAgentUpdateHandler.<UpdateAgentSxSStackAsync>d__55.MoveNext() in E:\agent\_work\2\s\src\RDAgent\src\Service\AgentUpdateClasses\RDAgentUpdateHandler.cs:line 465
Event Xml:

Resources