Forum Discussion
patrickw1987
Jun 14, 2024Copper Contributor
Azure VM windows 10 randomly go black
Today I was experiencing an unexpected issue with our Azure VMs running Windows 10. Earlier today, users across several VMs encountered a sudden problem: their screens went black, and the taskbar ico...
Kidd_Ip
Apr 20, 2025MVP
Considering this:
- Review Recent Windows Updates – Some system updates may introduce unexpected behavior. Check the update history (Settings > Windows Update > Update History) to identify any recently installed updates that may correlate with the issue.
- Verify Graphics Driver Status – A black screen may indicate GPU-related problems. Update your graphics driver via Device Manager or, if the issue began after a recent driver update, consider rolling back to a previous stable version.
- Test for Corrupt User Profiles – If logging off and back on temporarily resolves the issue, the problem may stem from a corrupted user profile. Create a new local profile and test whether the issue persists.
- Analyze Event Viewer Logs – Inspect Event Viewer (eventvwr.msc) for critical errors or warnings around the time of the issue. Focus on Windows Logs > System and Application logs for relevant entries.
- Monitor Azure VM Resource Utilization – Ensure the virtual machine has sufficient resources (CPU, memory, and GPU allocation). High resource usage or throttling could contribute to display instability.
- Boot in Safe Mode or Low-Resolution Mode – Test whether the issue persists in Safe Mode (to rule out third-party software conflicts) or at a lower display resolution (to check for GPU/driver compatibility issues).