Forum Discussion
Jeff_Heathman
Sep 16, 2022Copper Contributor
Azure VM - RemoteApps Mouse Focus Issue
Seeing an issue this morning on multiple VMs and hostpools where Remoteapps have not handling Window Focus correctly. Situation: A maximized app and a secondary app smaller and on the same scre...
BillyN
Nov 10, 2022Copper Contributor
We have the same issue with Remote App since last month where our user failed to access other applications, while they maximized their Excel windows in the same AVD session.
But our user reported they occasionally have the same "mouse focus issue" even if they have not maximized any windows in the AVD session.
They are running with the latest version of AVD "Remote Desktop" client 1.2.3577.
But our user reported they occasionally have the same "mouse focus issue" even if they have not maximized any windows in the AVD session.
They are running with the latest version of AVD "Remote Desktop" client 1.2.3577.
Jeff_Heathman
Nov 11, 2022Copper Contributor
Our initial issue subsided a week after I initial posted we ultimately had to create a ticket w/ microsoft since it was impacting performance of our employees. We eventually got a response that it had something to do with graphics driver related. The issue went away on it's own with no activity from us, so Microsoft got the credit for fixing it.
The issue resurfaced again around beginning of November were checking for any agent updates that may have occured. It started off with a few hosts but slowly spreading to rest. We've reopened our case with Microsoft on it again. They've given us a few registry tweaks to attempt but still ongoing at this time.