Forum Discussion
Azure Virtual Desktop Random Client Disconnects
Having the same issue with a UK South AVD with circa 150 Users and 8 Session Hosts. Some users just get constantly disconnected we have checked and no local internet Issue. We have been suggesting to affaected users to use the "WebClient" not the Installable AVD Client and this is much more stable.
Yesterday I had a MS Teams screen sharing session with Azure support. The issue seems to be related to the Azure Virtual Desktop Client that is trying to connect over UDP, instead of TCP. By default the client now assumes that RDP shortpath is enabled.
Some customers report issues and others not, possibly related to the firewallbrand.
As a workaround, TCP connections can be enforced on the client-side via GPO.
Browse to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. Open the policy setting Turn Off UDP On Client and set it to Enabled.
- We are using EASTUS2 and user reporting the same disconnection.
Remote Desktop client 1.2.5112
