Forum Discussion
Azure Virtual Desktop Random Client Disconnects
Our reports show that 1.2.4066 with session hosts using private ShortPath are still experiencing disconnections from the US West datacenter.
We experienced the unusual disconnect code on a few of our tenants starting in Feb.
The disconnection problems have gotten MUCH worse and the ticket we have open with Microsoft has completely stalled still pending the engineering team to give any guidance.
They point to ShortPath but haven't recommended disabling it yet, so we're going to do that tonight. Really frustrating as they want us to upgrade to the Insider version or downgrade to 1.2.3918 which would be a nightmare across all of our tenants, especially considering that they don't have a firm grasp on the problem.
Hi
Just wondering if you had any success with disabling ShortPath please - we are having similar woes in UK South on latest client version
- JSpecMugenApr 20, 2023Copper ContributorDisabling ShortPath has helped in most cases -- Oddly though, we've had to enforce network policy before we could fail back to WebSocket. Simply reverting the GPO or manual regedit of the keys wouldn't disable it 🤷:male_sign:
It's odd that Microsoft doesn't have a statement about it and they're slow boating our ticket... - KimNewgardenApr 17, 2023Copper ContributorAny updates here? Same issue in Norway East