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Azure Virtual Desktop - Black Screens on logins - What we've tried so far
TLDR - Azure Virtual Desktop Black Screens. Could be 2 Min long, could be much longer. Tried removing stuck profiles, spun up all new VMs to see if that would fix it, finally disabled an applicatio...
Everyone pls help. We installed KIR in September and were fine every since. Today no one can open Outlook as its is not connecting. Everything else works. Help pls. Can't get Outlook going.
Digital_UppercutA Have you installed the October CU Preview (KB5045594)? If so and still an issue then check if the affected host(s) have any MS updates installed in September or October? If there are, uninstall them (especially KB5046400 and KB5044029) and pause updates. That's been the 'fix' in my experience with black screens and MS apps (mainly Outlook and OneDrive) not connecting, just using the KIR was not enough.
- I did these steps from your last post for one pool and it seems to fix the problem for now. No tickets or user calls for the moment. Will do the same on all other pools now.
chrismaga Hi, Please what were the steps?
- Scroll back about 5 pages
