Forum Discussion
JPlendo
Sep 19, 2024Brass Contributor
Azure Virtual Desktop - Black Screens on logins - What we've tried so far
TLDR - Azure Virtual Desktop Black Screens. Could be 2 Min long, could be much longer. Tried removing stuck profiles, spun up all new VMs to see if that would fix it, finally disabled an applicatio...
JPlendo
Oct 10, 2024Brass Contributor
henrikmc2You mentioned KB5045594 being released as a fix. Is that only for Windows 10? Do you know if they will release anything for Windows 11?
What does that reg fix you listed do if its not helping the appreadiness service crashing? Does it allow for logins even if the service has hung?
dit-chris
Oct 10, 2024Brass Contributor
Hi JPlendo
So as I understand it that just says if the AppReadiness has run for 60sec at PreShell just kill it, if it runs for 120 seconds in total then again just kill it, in theory that should cut that black screen delay by simply stopping the running of the hanging process... but that will then cause issue with AppX packages deploying and SSO etc as a side effect. Another fix with the same effect is probably to just set the AppReadiness service to Disabled in services... yes you'll get much quicker login times probably but a load of stuff won't work - which might include the start menu as there is an AppX packages for that is appears!
So as I understand it that just says if the AppReadiness has run for 60sec at PreShell just kill it, if it runs for 120 seconds in total then again just kill it, in theory that should cut that black screen delay by simply stopping the running of the hanging process... but that will then cause issue with AppX packages deploying and SSO etc as a side effect. Another fix with the same effect is probably to just set the AppReadiness service to Disabled in services... yes you'll get much quicker login times probably but a load of stuff won't work - which might include the start menu as there is an AppX packages for that is appears!