Forum Discussion

Copper Contributor

May 31, 2023

Azure AVD RDP connection session disconnecting

Hi all, We are having issues with the RDP connectioin to AVD disconnecting after a short period of time around 10 minutes if no activity. This is very frustrating so was hoping there is a way of...

DomAnnicette

Brass Contributor

Jun 01, 2023

Hi Dave,

Is your Remote Desktop client up-to-date?
I know that AVD is very sensitive tp the client version and I've had the same issues until I updated my clients.

Regards,
Dom

Dave_Feery
Copper Contributor
Jun 01, 2023
Hi DomDomAnnicette,

Thanks for the reply. Originally I used the RDP client from the Store but this had issues with redirected printing.
Microsoft support advised to use this RDP client "RemoteDesktop_1.2.3918.0_x64.msi" which did resolve the printing issues but the clients all disconnect after 5 to 10 minutes of inactivity.
I am not sure how to check it is up to date as Microsoft support gave me the MSI file.

Dave
- DomAnnicette
  Brass Contributor
  Jun 01, 2023
  Dave,
  
  The latest version available is version 1.2.4240 which can be downloaded here: https://go.microsoft.com/fwlink/?linkid=2139369
  
  To follow the versions released, go tp this link: https://learn.microsoft.com/en-us/azure/virtual-desktop/whats-new-client-windows
  - Dave_Feery
    Copper Contributor
    Jun 01, 2023
    Hey Dom,
    
    Thanks very much for this. I will install this version and let you know if it works.
    
    Brilliant
    
    Dave