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Sbenarbi's avatar
Sbenarbi
Copper Contributor
Sep 19, 2025

AVD RemoteApp disconnects after sleep — any way to mimic Citrix Session Reliability?

In Azure Virtual Desktop (AVD), whenever my laptop goes into sleep/hibernate and I wake it up, my RemoteApp disconnects and throws an error. With Citrix, the session stays “alive” because of Session Reliability, but AVD doesn’t seem to handle this the same way.

I’ve already set session timeouts and keep-alive settings via RDP properties/GPO, but the problem isn’t policy-related — it’s triggered by the local device going to sleep and dropping the network.

I have full permissions to configure and manage host pools, session hosts, and RDP properties. Is there any way to mimic Citrix’s behavior (Session Reliability / seamless resume) so users don’t get disconnected after sleep? Or is this simply a limitation of the AVD client?

Azure Virtual Desktop
remoteapp

1 Reply

  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Sep 20, 2025

    Below would suggest improving resilience:

     

    1. Switch to Full Desktop Sessions

    Full desktops in AVD are more tolerant of reconnections than RemoteApps. If feasible, consider offering full desktop access instead of RemoteApps for mobile users.

    1. Use Auto-Reconnect Settings

    Ensure these are configured in your RDP properties:

    autoreconnect enabled:i:1
autoreconnect max retries:i:20
autoreconnect retry interval:i:5

    These help with reconnection after brief drops—but won’t save a session if the client goes to sleep.

    1. Educate Users on Sleep Behavior

    Encourage users to avoid sleep/hibernate during active sessions. Use group policies to delay sleep or hibernate when RemoteApp is running.

    1. Monitor and Log Disconnects

    Use Azure Monitor and Log Analytics to track disconnect events. This helps identify patterns and validate whether sleep is the root cause.

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