Forum Discussion

Copper Contributor

Aug 25, 2022

AVD Password reset question

We have an application that we host for customers and we are running into password expiration problems. Our customers don't get notifications that their passwords expire and when it expires they try ...

Copper Contributor

Sep 01, 2022

The message our customers get is - This user account's password has expired. The password must change in order to login. Please update the password or contact your system administrator or technical support. Often the customer doesnt know where to go to update their password as they are just launching an application that is hosted by us. I would like to see if there is a way to remind them that their password is going to expire before it happens or if there is something better, I'm all ears. I just want to avoid the customer from being locked out of their session. Thanks!

Mike

m77ewl
Brass Contributor
Nov 23, 2022
mstevenhartman Its my understanding that AVD does not support password change after and expiry. Citrix When logging into the netscaler recognizes that your password has expired and prompts the end user to update the password. I have not seen anything in the roadmap for AVD to implement this either.

I can only suggest instructing the users to press CTRL ALT END whilst in the app to change password before it expires. The only other thing I can think to do is implement Self Service Password Reset in azure but that may create more calls.
- m77ewl
  Brass Contributor
  Dec 06, 2022
  https://www.azure365pro.com/synchronizing-user-must-change-password-at-next-logon-flag-to-azure-ad/
  
  once the ForcePasswordChangeOnLogOn is set to true you can instruct the users to goto portal.office.com and they will be prompted that the password has expired and instruct the end user to update the password.
  
  Once changed they can then logon the remote desktop application
  
  Connect-MsolService
  Set-ADSyncAADCompanyFeature -ForcePasswordChangeOnLogon $true

Resources