Forum Discussion
timekiller44
Apr 22, 2024Copper Contributor
AVD Outlook error
Hi, I am getting a major issue on AVD with Outlook for multiple users at different times intermittently where outlook is just stuck "connecting" There is an authentication error visible not specifi...
juhua
Microsoft
Apr 22, 2024Hi, some targeted suggestions to help troubleshoot :
Although FSLogix is robust, profile corruption can occasionally occur and cause issues with Outlook. Test with a new user profile to see if the issue persists. If the problem is resolved with a new profile, you might need to look into repairing or recreating affected FSLogix profiles.
If you're using Cached Exchange Mode in Outlook, try adjusting the cache settings or temporarily disabling it to see if that affects connectivity.
Although FSLogix is robust, profile corruption can occasionally occur and cause issues with Outlook. Test with a new user profile to see if the issue persists. If the problem is resolved with a new profile, you might need to look into repairing or recreating affected FSLogix profiles.
If you're using Cached Exchange Mode in Outlook, try adjusting the cache settings or temporarily disabling it to see if that affects connectivity.
- timekiller44Apr 25, 2024Copper Contributor
juhua thanks for suggestions. Have tried with a new fslogix storage account/profiles and error still occurs.
Have also tried online mode only in outlook and issue persists.