Forum Discussion
AVD NEW desktop client version 1.0.5555.600 now shows SHUTDOWN status on Pool Host
I have the same issue I'll try to unistall this version.
- Robert_HurdSep 21, 2022Brass Contributor
Christian1990 I just removed the newest version. Then stopped the rdbootloader service from task manager then then installed the newest version of the desktop agent I could find for download, it was only 1.0.4x When I uninstalled the 1.0.5555.600 version it made my pool host unavailable until I reinstalled the older version. I thought it would still work as it keeps 3 versions on at a time for this exact use scenario. I think the issue is there was new SxS updates also and must do something a bit different then the past. I hope this helps you.
- Christian1990Sep 21, 2022Copper Contributor
Robert_Hurd I resolved the issue doing these steps:
1- First check that in the host pool that the test environment is unselected.
2- Remove the session host from the host pool and install the boot agent and rdinf agent.3- Reboot the session host and install rdinf agent and boot agent the version will be 1.0.4x how you said. You can download it from this link HTTPS: //learn.microsoft.com/en-us/azure/virtual-desktop/create-host-pools-powershell?tabs=azure-powershell#register-the-virtual-machines-to-the-azure-virtual-desktop-host-pool.
4- check that the session host appears in the host pool.
I suspect that the host pool check how test environment upgrade the agent to the version 1.0.5555.
Regards.
- ChrisCoduxSep 26, 2022Copper Contributor
#1 more for the agent downgrade. God knows who enabled the Validation environment on the production host pool
The Azure Virtual Desktop Agent Troubleshooting Guide has a decent step by step process for installing the agent.https://learn.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-agent#your-issue-isnt-listed-here-or-wasnt-resolved