Forum Discussion
Solved
AVD Media Not Connected
We have a number of AVDs that are showing 'Media Not Connected'. It's not a universal issue in our environment by any means. We have tried our current packaged version as well as current versions dow...
- We are investigating this issue as some other customers are having this issue as well. If updating the WebSocket service (1.4.2111.18001) didn't solve the issue, we need more info to troubleshoot. Please file a support ticket and we will contact you for more information.
We learn't the following using a Microsoft Support Case.
MSRDC versions 1.2.3667, 1.2.3770 and 1.2.3918 have inherited a dependency on msvcp140.dll and client machines without this binary installed will cause optimizations to fail. Upcoming MSRDC release (2/28) will have a fix to address this,
Installing the latest VC++ redistributable - Latest supported Visual C++ Redistributable downloads | Microsoft Learn resolves the problem.