Forum Discussion

Vanbogie1200's avatar
Vanbogie1200
Copper Contributor
Mar 04, 2022
Solved

AVD Media Not Connected

We have a number of AVDs that are showing 'Media Not Connected'. It's not a universal issue in our environment by any means. We have tried our current packaged version as well as current versions dow...
  • Yun_Liu's avatar
    Yun_Liu
    Apr 18, 2022
    We are investigating this issue as some other customers are having this issue as well. If updating the WebSocket service (1.4.2111.18001) didn't solve the issue, we need more info to troubleshoot. Please file a support ticket and we will contact you for more information.
RobertCox's avatar
RobertCox
Copper Contributor
Feb 28, 2023

We learn't the following using a Microsoft Support Case.

 

MSRDC versions 1.2.3667, 1.2.3770 and 1.2.3918 have inherited a dependency on msvcp140.dll and client machines without this binary installed will cause optimizations to fail.  Upcoming MSRDC release (2/28) will have a fix to address this,

 

Installing the latest VC++ redistributable - https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fcpp%2Fwindows%2Flatest-supported-vc-redist%3Fview%3Dmsvc-170&data=05%7C01%7Crobert.cox%40innessco.com%7Cd1ed49bde82345aec07808db188ac5f7%7Caa0be3d52bba461c9f1c35a2d2840e18%7C0%7C0%7C638130756725638686%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=cRrzoXQaUWxRBxe9WfilurVVOtx%2FKFG6mOiIWMu1PaI%3D&reserved=0 resolves the problem.

Resources