Forum Discussion
AVD Host Randomly Losing Their Agent and causing utter chaos...
Can someone enlighten me why at least once a week or so one of our hosts decides to lose its <bleeping> AVD agent and go unavailable thus kicking off anywhere from a few, to many end users and then l...
Another 1 of the 12 machines running today did this again. All were rebooted and reimaged last night, and this particular machine was fine earlier in the week. I just don't get it why we're having an almost daily 6%-10% fail rate on these upgrades.
- Open a support case with Microsoft and flick them through some logs.
Also, take a look here for any errors:
If you go to the event logs for your VM at Event Viewer > Windows Logs > Application and see an event labelled "ID 3277," that means the Agent update didn't work.
https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-agent
You could also try temporarily disabling your antivirus to make sure it is not interfering with the agent installation.
Either way, opening an MS Support case may help, especially if there is a bigger issue here that needs to be resolved.
