Forum Discussion
MarkOvertonNF660
Jul 31, 2023Copper Contributor
AVD Application Session Freeze
Hi, Re-posting this from a different MS support area, suggested more specific conversation here would be beneficial. We use Microsoft Remote Desktop as the conduit for our users to connect from ...
MathieuVandenHautte
Jul 31, 2023Iron Contributor
Hi MarkOvertonNF660,
I am afraid you will have to open an Azure support request. They have specific tools such as MSRD-Collect (https://aka.ms/msrd-collect) to collect data and diagnostics for troubleshooting these kind of issues.