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MarkOvertonNF660's avatar
MarkOvertonNF660
Copper Contributor
Jul 31, 2023

AVD Application Session Freeze

Hi, Re-posting this from a different MS support area, suggested more specific conversation here would be beneficial.   We use Microsoft Remote Desktop as the conduit for our users to connect from ...
MathieuVandenHautte's avatar
MathieuVandenHautte
Iron Contributor
Jul 31, 2023

Hi MarkOvertonNF660,

I am afraid you will have to open an Azure support request. They have specific tools such as MSRD-Collect (https://aka.ms/msrd-collect) to collect data and diagnostics for troubleshooting these kind of issues.

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