Forum Discussion
AVD - Sign-in issues with O365 applications
Hi everyone Our AVDs are currently running on Windows 10 22H2 (Build 19045.5854) For some time now, our users have been experiencing issues signing in to certain Office 365 applications, especially ...
Take this:
1. Enable TLS 1.2 & 1.3 in Windows Settings
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- Open Internet Options (inetcpl.cpl in Run).
- Go to the Advanced tab.
- Ensure TLS 1.2 and TLS 1.3 are checked.
- Restart the AVD host.
2. Modify TLS Registry Settings
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client" /v "DisabledByDefault" /t REG_DWORD /d "0" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client" /v "Enabled" /t REG_DWORD /d "1" /f-
- Restart the AVD host after applying changes.
3. Check for Windows & Office Updates
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- Ensure Windows 10 22H2 is fully updated.
- Update Office 365 apps via winget upgrade --all.
4. Verify Microsoft Entra ID Authentication
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- If users are stuck in a sign-in loop, check Microsoft Entra ID conditional access policies.
- Ensure modern authentication is enabled for OneDrive & Outlook.
5. Reset OneDrive & Outlook Credentials
cmd /c "echo y | del %localappdata%\Microsoft\OneDrive\settings\Business1"- Restart OneDrive and Outlook.