Forum Discussion
AppReadiness Service and Black Screen
We have this issue too.
Windows Server 2019
6 load-balanced physical (non VM) RDS session host servers, issue occurs on all of them!
We are not using Azure or FSLogix
Profile Disks are in use.
We have tried the mentioned reg changes in this thread it does not help.
Disabled AppReadiness system services stops the black screen logins BUT this has a knock-on that stops users being able to sign into Edge with their Microsoft account!
Another knock-on of disabling appreadiness is Windows updates that requires a reboot also fail to install.
Anyone found a solution which doesn't involve disabling App Readiness?
We have solved the problem.
It was a latency caused by the loading of the windows app base at each user connection.
Indeed, this database is loaded and read for each connection and its size increases which slows down the connection process (event viewer\Applications and Services Logs\Microsoft\Windows\AppReadiness\Admin)
You must therefore stop the service, delete the files located under %ProgramData%\Microsoft\Windows\AppRepository\StateRepository* and restart the service.
Be careful because the modification of the key of register will handicap the operation of the service and can in the long run make disfonctionnement largely Windows, the office suite, the maj Windows and cause problems to the user profiles.
https://msendpointmgr.com/2021/08/30/fslogix-slow-sign-in-fix-redux/- that link fixed our issue! > https://msendpointmgr.com/2021/08/30/fslogix-slow-sign-in-fix-redux/
PhilST530, thank you so much for taking the time to reply, much appreciated. We have tried this, but for us this didn't help. We are using Windows 2019 with RD-Broker and RDSH servers and FsLogix. When writing this, we tried https://msendpointmgr.com/2021/06/17/fslogix-slow-sign-in-fix/ and this worked for us for a second, we only deleted the Notifications key, then it worked fast, when we created the key again it was slow again. So really strange, we stil haven't found a well working solution. We are now between 30-60 seconds logon time.
- In our setup, the files are not big, about 5MB and we have the black screen issue - only when a fslogix profile is loaded. I still believe its a fundamental fslogix issue and should be fixed by them. But they are busy introducing new "features"
