Forum Discussion
AppReadiness Service and Black Screen
The whole Appreadiness service and black screen issue has been floating around for a couple of years now, but it's now raised its head again in WVD, at least where we're using FSLogix. We have tw...
OffColour1972 This video has the solution for that pain..................
https://www.youtube.com/watch?v=kTf6nF4Vnus&t=32s
- There has already been a windows update to resolve this.
Interestingly enough, we didn't start to experience this blank black screen issue until AFTER we installed the Sept 2020 cumulative which, as you and their docs point out, was supposed to FIX this issue:
- Addresses an issue that displays a black screen to Windows Virtual Desktop (WVD) users when they attempt to sign in.
https://support.microsoft.com/en-us/help/4571744/windows-10-update-kb4571744
AND, even though the update was supposed to make it so you don't need those "30 second" regkeys in place, we haven't seen the blank black screen issue since we put them in place. So pretty sure this is a related AppReadiness blank black screen issue, just perhaps not the same one that was supposedly fixed in the update...
- I'd be interested to know how your still getting on in a week or two if thats ok?
I have another WVD environment that has all the same updates as the other WVD environments and its getting a black screen that last for 10-20seconds max (awaiting confirmation) which is far better than the stuck on black indefinitely.
