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andersidahl's avatar
andersidahl
Brass Contributor
May 28, 2019

Application won't reopen once minimized

Hi,

 

I've got an application here which when minimized won't open again. Its only for this one application.

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Once minimized, it shows the Window when hovering over the application, but it the window won't open again when the application is clicked. This is happening on all computers using this application through WVD.

When "Shift + Right-Clicking" and choosing Restore it shows again, but that isn't userfriendly enough for our users. Any sugestions? I have tried setting the compatibility mode + do not scale DPI settings on the application without success.

  • Which operating system + version are you using? Is there a way for us to install the application to take a look at it? Thanks
    • andersidahl's avatar
      andersidahl
      Brass Contributor
      Hi Pieter, and thanks for your reply!

      The operating system is Windows Server 2016 and is running on Azure. The application is called SuperOffice 8,4. I don't know if the installation is available, but I would be glad to check this instance with you if possible.
      • PieterWigleven's avatar
        PieterWigleven
        Icon for Microsoft rankMicrosoft
        I've searched for the installer but couldn't find any. I'd recommend to check if this issue reproduces on Windows 10 and/or contact the vendor as it's very likely to be an issue with the application. Let us know how we can help. Thanks!

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