Forum Discussion
MicrosoftAnnouncing FSLogix 2201 hotfix 1 (2.9.8171.14983) has been released!
Hi Jason_Parker are you / is the FSLogix team the aware of any similar reports that Office Containers hosted on Windows Server 2019/2022 (File Server, SMB 3) causes the underlying ReFS 3.4 / 3.7 volumes to become RAW after a BSOD or causing other write issues on the volumes?
Curiously, all other ReFS volumes on the same server hosting FSLogix User Profiles are not affected.
This only happens with Office Containers at a customer, every ~30 days.
Due to the fact we cannot reproduce it outside of this "schedule" we could not successfully open a support ticket with the FSLogix Team.
MicrosoftI am not aware of this issue, and this is the only report that I know of. My best recommendation would be to have the FSLogix support tool downloaded (https://aka.ms/fslogix_support_tool) and then when the BSOD occurs, collect the dump and logs from the system and then open a case. An engineer can analyze the crash data and logs.
Thanks for your guidance Jason_Parker.
One last question about the procedere.
The BSOD doesn't happen on the Windows Server 2022 system where FSlogix is installed, but where the Office Containers reside.
Also we cannot yet identify which User might cause the issue.
So running the tool on the fileserver would be still helpful?
- Jason_ParkerTo be clear, your Office (ODFC) profiles are hosted on a Windows File Server and that server is encountering system crashes (BSOD)? If this is the case, it would not be FSLogix related and you'd need to open a support case and have an engineer review the crash dump files.