Forum Discussion
Christian_Montoya
Microsoft
Dec 20, 2019[Announcement] Service rolled out to 4 new geographies: Australia, Asia Pacific, India, and Brazil
We have completed the rollout of additional WVD service instances to the following Azure geographies: Australia, Asia Pacific, India, and Brazil. Users near or in these goes should see reduced connec...
Christian_Montoya
Microsoft
Feb 03, 2020Dale_Noleroth : No, we do not have service instances in the Azure geography of China. To clarify, even with service instances in China, service metadata is still stored in the U.S. today.
At the moment, it looks like the nearest geography to China that has service instances is Asia Pacific, which contains the East Asia and Southeast Asia regions.
jmh_7
Feb 25, 2020Copper Contributor
Does Asia Pacific cover Southeast Asia or East Asia?
We have users in these regions and the Windows Virtual Desktop Experience Estimator is telling them that the India regions have the least latency.
I have also tested from Hong Kong, and it points me to Australia as the region with the least latency.
This seems to indicate there are no gateways in Southeast Asia or East Asia.
So was the "Asia Pacific" announcement incorrect?
Thanks
- Christian_MontoyaFeb 25, 2020
Microsoft
jmh_7 : Asia Pacific covers both Southeast Asia and East Asia, and we do have gateways in these regions.
One thing we've seen across other customers is that since we are based on Azure Traffic Manager right now, the routing is purely dependent on the DNS servers and where they are, as they report the public IP to the load balancer on connection (and the Experience Estimator). Could this also be a factor in your environment?
- jmh_7Feb 26, 2020Copper Contributor
Christian_Montoya thanks.
I completely missed the fact I was using Australian DNS servers.
I heard that Azure Front Door will fix this kind of issue soon. Is this correct?
- Christian_MontoyaFeb 26, 2020
Microsoft
jmh_7 : Correct, Azure Front Door is expected to fix this behavior. We are investigating this.