[Announcement] Connectivity issues from synchronized users to VMs joined to AAD DS

Hola Christian_Montoya, thanks for the information.

In my case, the scenario and behavior are the following:

I have an Active Directory On-Premise synchronized to Azure Active Directory through ADConnect. In Azure I have implemented an Azure Active Directory Domanin Services (AADDS). Both directories are synchronized (ADDS and AADDS) through the AAD. I have password hashes replication set. I implemented a WVD HostPool.

To perform tests with my synchronized users, I have also created Cloud users (AAD only).

Both types of users allow me to connect the most virtual machines of the WVD HostPool through RDP. However, when I try to use the WebClient through the URL https://rdweb.wvd.microsoft.com/webclient/index.html both types of users can log in with their AADDS and AAD credentials. But by selecting applications to log in to them, only users created in the cloud (in AAD) can successfully start; synchronized users from ADDS get the error from the following image:

The log error for synced users is the follow:

ActivityId : e5eaa99a-0873-4e39-9063-d39e511c0000
ActivityType : Connection
StartTime : 12/08/2019 5:09:12 p. m.
EndTime : 12/08/2019 5:09:18 p. m.
UserName : F21212121@fvl.org.co
RoleInstances : rdwebclient;mrs-eus2r0c002-rdgateway-prod-staging::RD2818788A5384;mrs-eus2r0c001-rdbroker-prod-staging::RD2818782C7086;≤WVDSH-0.fvl.org.co≥
Outcome : Failure
Status : Completed
Details : {[ClientOS, Win32 Chrome 76.0.3809.100], [ClientVersion, 1.0.18.5], [ClientType, HTML], [PredecessorConnectionId, ]...}
LastHeartbeatTime : 12/08/2019 5:09:19 p. m.
Checkpoints : {LoadBalancedNewConnection, TransportConnected, TransportConnecting}
Errors : {Microsoft.RDInfra.Diagnostics.Common.DiagnosticsErrorInfo}

Is the same error that you are describing in this post?

Thanks a lot for your response.

Paul Pedroza