[Announcement] Connectivity issues from synchronized users to VMs joined to AAD DS

evasse

Hi Eva, unfortunately this fix did not resolve our sign-in issues. It did change the error code.

We have migrated all our users to Microsoft 365 Business (synced from AD to Azure AD and afterwards removed Azure AD Connect) then configured AADDS and WVD.

We can succesfully signin on the Microsoft Remote Desktop application and from there we can connect to our WVD Hostpool. When entering username and password the Remote Desktop seems to initiate the connection but keeps prompting for username and password, without any error.

Get-RdsDiagnosticActivities states the following:

ActivityId        : ##########-f64b-405f-a79a-###########

ActivityType      : Connection
StartTime         : 13-11-2019 12:46:03
EndTime           : 13-11-2019 12:46:11
UserName          : user@domain
RoleInstances     : computername;≤≥
Outcome           : Success
Status            : Completed
Details           : {[ClientOS, WINDOWS 10.0.18362], [ClientVersion, 1.2.431.19493], [ClientType, com.microsoft.rdc.win
                    dows.msrdc.x64], [PredecessorConnectionId, ]...}
LastHeartbeatTime : 13-11-2019 12:47:43
Checkpoints       : {TransportConnecting, TransportConnected, RdpStackDisconnect, OnCredentialPromptInvoke...}
Errors            : {}

We also tried: Set-RdsHostPool -TenantName XX -Name XX -ValidationEnv $true

I'm not sure where to look from here.. What fix has been rolled out? Are there any specifics about this fix?

btw newly created users seem to work ok. so only the synced user have this issue.