Forum Discussion
gdglee
Jun 28, 2019Copper Contributor
An internal error occurred / can't connect anymore
We've been running WVD succesfully for a few months, but since this morning my users cannot login anymore. Not through the desktop and not through the webclient. The desktop client returns 'An intern...
- Jul 03, 2019Please set-up a validation pool as we have a fix deployed to the validation pools. Learn here how to set those up: https://docs.microsoft.com/en-us/azure/virtual-desktop/create-validation-host-pool We recommend to make use of Azure Service Health Alerts where you will be notified when the fix is available for production: https://docs.microsoft.com/en-us/azure/virtual-desktop/set-up-service-alerts
Roop_Kiran_Chevuri
Microsoft
Jul 17, 2019We have identified a bug when are in this setup. This is now documented here : https://techcommunity.microsoft.com/t5/Windows-Virtual-Desktop/Announcement-Connectivity-issues-from-synchronized-users-to-VMs/m-p/759642#M1036 . We are actively working to fix this.
MarkMiddlemist_Mercato
Jul 18, 2019Copper Contributor
Roop_Kiran_ChevuriGlad to hear there is a fix underway. Can you provide us at least a rough ETA please. We are currently investigating moving some of our systems to WVD but right now our investigations and POCs have had to go on hold because of the broken resource templates and now this.
Can you also please comment as to when this service will be covered under full support and SLA if clients such as ourselves are looking to go to market,
Thanks in advance
Mark