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An internal error occurred / can't connect anymore
We've been running WVD succesfully for a few months, but since this morning my users cannot login anymore. Not through the desktop and not through the webclient. The desktop client returns 'An intern...
- Please set-up a validation pool as we have a fix deployed to the validation pools. Learn here how to set those up: https://docs.microsoft.com/en-us/azure/virtual-desktop/create-validation-host-pool We recommend to make use of Azure Service Health Alerts where you will be notified when the fix is available for production: https://docs.microsoft.com/en-us/azure/virtual-desktop/set-up-service-alerts
gdglee: thank you for reporting this. We have introduced additional security checks when resolving user identities. In some environments this leads to restricted connectivity due to legacy set-ups. We are reviewing the issue and will update once a solution is available.
Please ensure that you follow as well the following best practice:
- Have a validation host pool set-up to escalate issues before they hit the majority of your users.
- Set-up service alerts to receive health advisories and notification for your subscription.
evasse Any update?