Forum Discussion
ADV not displaying on selected screens
- Jan 14, 2024
We have seen this issue a few times over the last week or so. I have found a work around which fixes it for now. Ensure all monitors are set to 100% scaling and then disable the 'fit session to window" option in the Azure Virtual Desktop App
This should fix it up for now until Microsoft release a fix, likely an update that caused this.
samy_vanderspikken Thank you for the info. Do you know if MS will fix this issue, or should we revert back to the previous Remote Desktop version for our users in the meantime?
To make sure that Microsoft is aware of the issue, contact them and create a support ticket. If the impact is to great then "yes" you should revert to the previous version.
You can do so by using the link below:
Use link: http://support.office.com/home/chat
1. Type the issue and click Get Help.
2. Click Login and Contact Support at the bottom of the page.
3. Log in with your Microsoft account.
4. Under products and Services, select Microsoft 365 and Office Option.
5. Under category, select Technical Support.
6. Click "Chat with a support agent".