Forum Discussion
AndrevandeGraaf
Feb 04, 2025Copper Contributor
Extend the period of storing telemetry of all services of my subscription.
I have had now 4 support cases in which i see strange behavior of my services in the Azure cloud. For this i created support cases. We are a software company building solution on the Microsoft stack....
petevern
Feb 11, 2025Brass Contributor
I'm not aware of Microsoft providing overall Azure backend telemetry data to customers/partners since a lot of the services are running on shared infrastructure but I can be wrong.
- AndrevandeGraafFeb 12, 2025Copper Contributor
Hi Pete, yes and that telemetry data is necessary for these support cases. I have had 4 support cases now for which i think something went wrong in the shared infra structure of Azure. That telemetry is gone after 30 days. I do not have access to this information, so i can't store it. This shared infrastructure ('backend') telemetry data is needed for these support cases.